Shipping & Returns

Auburn and Ivory Shipping and Returns

 

SHIPPING SCHEDULES

All in-stock items will ship out same/next business day. We do not ship on weekends. Operating hours are M-F. Delivery times depend on your location and the shipping method you select upon checkout. Standard shipping takes between 2-5 business days depending on location.  Priority Two-day shipping takes between 1-3 business days and overnight shipping will arrive the next business day.  We are not responsible for orders once they are picked up and scanned by the USPS.  

 

SHIPPING RATES

Flat Rate Domestic Shipping: 

  • USPS First Class Ground: $5 (up to 5 business days)
  • USPS Priority Two Day Shipping: $10 (1-3 business days)
  • Overnight: $28
  • International Shipping: $30

Free Domestic Shipping on Orders over $60 

STORE EXCHANGE POLICY

Auburn & Ivory will accept returns for a refund of original payment method of unwashed, unworn and unaltered merchandise with the tags attached within 10 days of purchase. We are not responsible for the shipping fees associated with returning any item. The payee is responsible for return shipping and payment method on all unwanted merchandise. Upon returning an item you will have the option to receive a store credit to be used on a future purchase. Store Credit never expires. We hope this will encourage you to take your time in selecting your purchases and feel free to reach out to us with any questions regarding sizing or styling. To return an item, email us with your order # at shopauburnandivory@gmail.com for instructions on how to return.

Any item on clearance is considered a FINAL SALE and cannot be returned for store credit or exchanged. All Accessories are FINAL SALE.